Surveillance Officer - French Speaker

Company Description

Natixis in Portugal is a Centre of Expertise with the mission to transform traditional banking by developing solutions for Groupe BPCE's businesses, operations and work culture worldwide, driven by an innovation mindset, in a financial tech ecosystem.

Natixis in Portugal is part of the Global Financial Services division, where it applies technology for the development of financial expertise in its two global business lines - Corporate & Investment Banking and Asset & Wealth Management - and, transversally, for Groupe BPCE entities.

The Centre of Expertise, based in Porto, currently has more than 2700 employees from 40 nationalities, organised in three main departments: Information Technology, Banking Support Activities and Compliance. These teams work in an integrated, inclusive and transversal way, supporting and creating value for all the business lines and platforms of the group. Natixis in Portugal is the International Competence Centre (with an export orientation) which employs the largest number of people in the Porto district. The project in Porto is one of the biggest investments in Human Resources ever made by Groupe BPCE worldwide.

A disruptive mindset and a culture of proximity and agility identify Natixis Team and reflect the company's mission to transform traditional banking at a global scale: a perfect match in the Portuguese dynamics and entrepreneurial ecosystem.

In 2025, Top Employers Institute has awarded Natixis in Portugal the Top Employer Portugal accreditation for the third time. This certification recognizes excellence in people practices, following the example of its head office, in France, who was certified Top Employer France for the nineth year in a row.

Job Description

• Conduct daily surveillance of electronic and voice communications to ensure compliance with appropriate rules, regulations, and firm policies
• Perform research and investigations to identify the reason for potential violations
• Document research results and escalate violations and/or suspicious activity according to firm policy and regulatory requirements
• Work with members of the firm's Business Lines, Advisory and other departments, to identify, analyze, investigate, and resolve issues
• Work on ad-hoc Surveillance Projects as needed
• Provide training and mentorship to junior staff, assisting them in their daily tasks.

Qualifications

We are looking for someone with strong analytical skills, who can identify key facts from a large amount of information. You should understand the importance of compliance/risk management frameworks and testing programs, even if you do not have experience working directly in that area. You ideally have:

• Fluency in English, and a good level of French (mandatory)
• Work or education experience in regulatory, audit, compliance, risk, surveillance, or equivalent
• Knowledge/experience with financial markets and an array of financial products (including stocks, bonds, equity/credit derivatives)
• Minimum of a Bachelor degree (prefer in Finance, Business or Accounting) or equivalent work experience
• Ability to multi-task effectively and handle change well
• Advanced MS Excel (pivot tables, experience with large data sets, proficient in data manipulation and presentation)
• Advanced PowerBI

Additional Information

At Natixis, we are committed to fostering a working environment where each and every one of our people is treated with dignity and respect and where every voice is heard. Our differences make us collectively stronger and are a source of fulfilment, innovation and performance.

In the framework of its Diversity, Equity & Inclusion policy, Natixis in Portugal has implemented a Blind CV Screening process, with the purpose of reducing hiring bias. A blind CV excludes any personal details which refer to the applicant's gender, age or ethnicity. When applying for our positions, please submit a blind CV, that is, with no picture, name, gender, age, nationality, ethnicity and address. Your personal statement, work experience, courses and certifications, education, skills and contact information is what matters to us.

#MuchMoreThanJustAJob

Early morning. Campo 24 de Agosto. In 4 minutes, you are clocking in at the office. Start your day having breakfast with the Team and grab fresh fruit on the way to your seat, in one of Porto's most typical neighborhoods. This Purple Day is going to be a busy one: daily meeting ensuring all team members are on the same page regarding work status, priorities and blockers, language class and, just after, a Talent Management meeting with your manager, discussing your career path.

Lunch break. Today, your Team is onboarding newcomers, but also welcoming French colleagues: the perfect excuse to walk downtown and bond over a francesinha. When returning, inhale nature and peace of mind in Natixis Urban Garden (look at the crops; ready to harvest!).

Back inside. Brainstorming session on a new, exciting project in our disruptive and immersive Manaus Village. The afternoon went flying (tasks, meetings, some jokes with your teammates). End it on a high note: celebrating cultural diversity with a Diwali, the Indian festival of lights.

Tomorrow, you attend a conference led by influential speakers in your industry and, the day after, you will work from home, benefitting from some focus time to complete that report and soft skills course on LinkedIn Learning. Once you are done with your work for the day, strike the right note playing with Natixis band or be part of a board games session. If that is too steady for you, meet your colleagues to catch some waves or sail the Douro river during golden hour.