Techline consultant (french language)

Techline consultant (french language)

61331-Bukarest

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We are Bertrandt.

An independent, international engineering service provider with decades of expertise. With cross-industry know-how and a comprehensive understanding of systems and products, we create technological solutions across the entire value chain. We focus on the trending topics of digitalization, e-mobility, and autonomous systems, primarily for the automotive, aerospace, defense, and mechanical engineering industries, consistently enabling the development of tailor-made solutions. Our goal: to accelerate technological progress and make a meaningful contribution to a sustainable future. We work toward this every day - with approximately 12,000 employees at over 50 locations worldwide.

What to expect:

Reviews incoming support requests and determines suitable solutions.
Use available information and technical expertise.
Escalates issues that cannot be resolved at Level 1 to higher technical teams (in line with established escalation procedures).
Monitors and manages support requests throughout their entire lifecycle.
Ensuring timely resolution and proper closure.
Immediately informs the manager of any incidents identified during request handling.
Assumes responsibility for colleagues' support requests during absences to maintain business continuity.
Translates support requests or related documentation when requested by the manager.
Ensures all tasks are carried out in compliance with internal procedures and work instructions.
Manages support requests with consideration for warranty cost impact and recommends part replacements when required.
Suggests the creation or improvement of knowledge base articles and databases to support continuous process enhancement.
Adheres to and supports the customer's quality management system requirements.

What you bring along:

We are looking for an Engineer or Technician who contributes to the overall success of techline perimeter.

Technical degree, preferably in automotive, mechanical, or electrical/electronics engineering.
Prior experience working in the automotive industry.
Solid knowledge of vehicle systems and diagnostic processes.

We look for a team member with strong communication and teamwork skills.

Good French and English skills are necessary.

At Bertrandt, we place great importance on equal treatment and equal opportunity. Our hiring decisions are based on the experience and skills of the applicants. People with severe disabilities or those deemed equivalent under SGB IX are warmly welcomed and will be given preference in hiring if equally qualified.

Are you interested?

We look forward to receiving your application!

Benefits: Employee Events, Training Opportunities, Flexible Working Hours, Corporate Benefits, Attractive compensation

Contact

Name: Manea Ioana

Phone: +40 760 658 780

https://www.bertrandt.com/en/career

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