Transfer Agency Specialist with French

We are BNP Paribas S.A. (Branch in Poland), a part of BNP Paribas Group with 200 years of experience in banking. Since 2008, we are at the heart of Warsaw, and now we are also in Krakow. As Corporate and Institutional Banking (CIB), we offer financial solutions for corporate and institutional clients in a number of locations globally. Our Securities Services business line is a multi-asset servicing specialist. We are an exciting, dynamic, and growing operations centre; therefore, we are looking for candidates who are willing to be a vital part of the expansion of BNP Paribas' operational scope in Poland. It's our values that drive us forward and are a cornerstone of our business. We rely on our strengths, which include stability, responsibility, expertise, and being a good place to work.

Transfer Agency Specialist with French

Requirements:

• Bachelor's degree in Finance, Business Administration, Economics, Accounting or a related field (or equivalent professional qualification).
• Fluent in English (written & spoken) and French.
• 0‑2years of experience in securities operations, custody, fund administration, or related banking/financial services role.
• Strong attention to detail and accuracy in documentation and reporting.
• Service oriented mindset with the ability to respond to client inquiries promptly (within service‑level agreements).
• Comfortable working in a fast‑paced, cross‑functional environment; open to coaching and knowledge sharing.

Responsibilities:

• Respond to queries from internal or external sources in relation to the activity within 24 H;
• Prepare daily reports (checklist, KPI etc) and support management to ensure that all KPI's are updated and distributed on regular basis;
• Investigation and fixing any issues regarding daily business to avoid delays;
• Ensure the follow-up of documents receipts, creating and updating process documents;
• Monitor procedures and checklist updates, immediate reporting to management any discrepancies and gaps in process and procedures;
• Active participation in onboarding of new clients and implementation of new products;
• Actively participate in incident meetings and ensure that follow up actions are completed, and preventive measures proposed and implemented;
• Escalate any system issues and extraordinary events to the management;
• Maintain satisfactory relationship with internal and external clients and promote client focus approach among other team members.

What we offer:

• Hybrid work mode, 60% working from home within a month
• Equivalent for remote work expenses (120 PLN per month)
• Stable employment in the international company
• Fully paid private medical care for employee
• Pre-paid lunch card
• Employee Pension Plan
• Co-financed Multisport Card
• MyBenefit Cafeteria Platform
• Life insurance
• Car parking availability in the office building
• Trainings and development opportunities