Transition Specialist - french speaking

We are a safe, proud, diverse, equal, inclusive and family-like organization with principles everyone can relate to on a personal level.
A team to which everyone wants to belong to, where employees have a tangible impact on the business performance and their colleagues' lives.
A sustainable and stable company where work-life balance is valued, where employees find professional fulfillment while realizing a flexible, hybrid- type of working and where the concept of "working from anywhere" or "parents welcome" is not a buzzword, but a fundamentum.
A brave, pioneer, trendsetter community where different opinions and views are valued, respected and believed to be the drivers of the joint success.
A modern company where experts jointly strive for great quality and efficient solutions for our customers.
A dynamic solution center where individual development with a clear career of challenging, complex, value - added roles and fair recognition is a base.
A workplace where explaining the why and understanding the higher purpose is a base of a joint communication and where employees speak a joint language of shared vision and values.

Your responsibilities

• Support HR transition projects with providing assistance in process assessment and scope definition
• Participate in knowledge transfers and other service transtion activities
• Support HR Business Process Analysts in HR system implementation tasks
• Investiage and deploy connection between systems and processes
• Ensure a degree of standardization, harmonization and best practice sharing within HR SCE (HR Solution Center Europe)
• Support Change Request Management activities on country level, for entire HR Service system landscape (Success Factors, OpenText, ServiceNow) including the submission, follow-up, and implementation of defined change requests
• Document business requirements in user stories and align with relevant IT and business stakeholders for SF EC, HR ServiceNow and OpenText
• Support HR Business Process Analysts in liaison with the IT organization in handling questions and solve Tier3 escalations
• Support all Access Management activities, providing access and solving access related issues - for HR operation for SF EC, HR ServiceNow and OpenText
• Support Role assignment and solving role related issues - for HR operation for SF EC, HR ServiceNow and OpenText
• Participate in system and process improvements
• Support Testing coordination tasks following new SCE related releases, changes an extensions to new geographic markets and document accordingly and write test cases
• Assist with HR knowledge management activities
• Participate in other system related project tasks
• Create and update system and process documentation
• Train new and existing employees about processes and usage of HR systems
• Support the administration of HR processes and procedures along the employee life cycle and complete daily operational activities
• Capture and maintain employee data in the digital landscape, ensuring data quality and access to be in line with policies

Your profile

• Completed studies in business administration or comparable degree, ideally with a major in HR Management
• > 3 years of profound experience in delivering and steering high-quality customer services in an HR Shared Service environment
• Experience in HR projects (HR transition and / or HR system implementation)
• Excellent analytical skills and ability to convert complex information into impactful messages/insights
• A continuous improvement mindset with focus on the betterment of your process stream and the team itself
• Good communication, relationship-building and stakeholder management skills as well as interest in being in close contact to employees, managers and local HR
• Strong administrative and organizational skills in a fast-paced environment, esp. when managing multiple open requests
• Focus on quality management, full attention to details and strong customer orientation
• Advanced computer skills, including office applications, combined with tech & digitization affinity, experience with SF EC, ServiceNow and OpenText beneficial
• Fluent in English (required)
• Fluent in French (required)

It goes without saying that we offer attractive conditions such as:

• Working in a successful organization with lean hierarchies and all the advantages of an international group.
• Experiencing an exciting work environment with interdisciplinary and multinational teams.
• Attractive remuneration, including special benefits, e.g. company events, fitness & health offers or modern

co-working workplaces.