Workplace Specialist - Content Designer with French

Company Description

About Inetum

Inetum is a European leader in digital services. For businesses, public sector organizations, and society as a whole, the group's 26,000 consultants and specialists work every day to create tangible digital impact: solutions that contribute to performance, innovation, and the common good.

With a presence in 19 countries, working closely with local communities, and alongside its major software developer partners, Inetum supports organizations in their digital transformation challenges with proximity, flexibility, and responsibility. Driven by its purpose, Inetum champions a vision of technology that is useful and well-managed, capable of unlocking the full potential of organizations and society: "Let's make tech right."

In 2025, the group generated revenue of 2.2 billion euros.

More information at: www.inetum.com

Job Description

• Own the MDW catalogue end to end in English and French: create, structure, maintain, and continuously update catalogue pages (including the annual update campaign and ad-hoc updates)
• Ensure content accuracy, relevance, and alignment with SG standards and terminology by coordinating reviews and validations with PMs/POs and technical/business stakeholders
• Increase visibility and adoption of the MDW offer by promoting the catalogue; contributing to improvements in navigation and search (keywords, tagging); and driving awareness of key services through targeted communications and adoption campaigns
• Support AI smart assistant integration by structuring and cleansing knowledge sources, defining prompt strategy, and continuously optimising prompts using MDW knowledge
• Ensure cross-channel consistency (between our platforms) and clarity of the Digital Workplace offer (including for new joiners from other tenants) to drive adoption, reduce change resistance, and limit support tickets through self-service
• Adapt and maintain catalogue content to support business continuity needs
• Monitor, analyse, and report on catalogue performance (usage and content effectiveness) and drive continuous improvement actions
• Propose a user-centric structure for catalogue pages and evolve it as user needs change
• Support broader team activities as needed (e.g., incident communications for Digital Workplace tools, community management, event organisation, and adoption campaigns)

Qualifications

• Very good level of French and English
• User-centric (in multicultural perimeter)
• Passionate about new technologies
• Team spirit and ability to work across teams, departments, locations
• You are a good communicator, and you have good writing skills
• Desire to learn continuously and to share your experience
• You know how to evolve in an international environment

Nice to have:

• Bachelor's degree in communication/marketing or related field
• Previous experience in knowledge management will be a plus
• Project management skills
• A proactive and reactive attitude
• Autonomy
• Good analytical and synthesis skills

Additional Information

• Full access to foreign language learning platform
• Personalized access to tech learning platforms
• Tailored workshops and training to sustain your growth
• Medical insurance
• Meal tickets
• Monthly budget to allocate on flexible benefit platform
• Access to 7 Card services
• Wellbeing activities and gatherings