Credit Control Analyst with French

We are looking for a Credit Control Analyst with French for our Global Business Services Center (GBSC), located in TSUM Business Center Sofia.

The Credit and Collections Specialist is responsible for managing the collection of outstanding invoices and ensuring timely payments from customers. This role involves regular communication with clients to resolve payment issues, analyzing account discrepancies, and maintaining accurate records to support financial reporting. The ideal candidate has strong interpersonal skills, attention to detail, and a results-driven attitude.

Responsibilities:

• Executing Credit Control activities in line with the Atos Credit Control policies;
• Contact customers regarding overdue accounts and determine reasons for non-payment;
• Maintain good relationship with the external customers;
• Proactive contact with customers regarding invoices not yet due;
• Participation in collection forums and discussions with the Senior management;
• Issue reminders/statements of account/dunning letters to overdue accounts;
• Communicate with internal stakeholders (legal, account executives, finance management and others) on complex cases;
• Dealing with internal queries about incoming payments;
• Responsible for achieving the cash targets;
• Work daily with the company cash collection system, SAP, phone, Microsoft office - Outlook, Excel, Word, Power Point.

Requirements:

• BS/BA or advanced degree in Business Administration/ Accounting/ Finance (University);
• 1+ years of experience working in a complex customer-facing environment;
• Proficiency in accounting software (e.g., SAP) and MS Office Suite.
• Language Skills: French B2/C1, English - B2,
• Familiarity with legal aspects of debt recovery (preferred).
• Excellent communication and negotiation skills.
• Strong analytical and problem-solving abilities.
• Ability to manage multiple tasks and prioritize effectively.
• Attention to detail and a high level of accuracy.
• Customer-focused approach with professionalism and tact.
• Results-driven mindset with the ability to work under pressure.

What we offer?

• Professional Growth in a Global Company
• Individual Career Path
• Talent Program
• E-Learning Hub
• Knowledge Sharing Programs and Trainings
• Mentor Support
• Flexible Working Hours
• Hybrid Office
• 26 Paid Vacation Days
• 5 Wellness Fridays Vacation
• Medical Care including Dental Care, Glasses, etc.
• Referral Bonus
• Food Vouchers
• Multisport Card
• Store Discounts
• Team Buildings and Company Events
• Lounge and Game Areas
• Charity and Volunteer Activities
• Metro Station next to the Office

If you recognize the opportunity to develop professionally in a multinational company working with skillful co-workers to share experience with, do not hesitate to apply with a CV in English.

All applications will be treated in strict confidentiality. Only short-listed candidates will be contacted.

By applying for our vacancies, it is considered that you give your explicit consent your personal data to be processed, used and kept for the purposes of the recruitment at Atos

Learn more about us
At Atos, we embrace diversity as the ultimate engine of ingenuity for our clients, and we constantly strive to create a culture where people feel supported and encouraged. Read more about our commitment here.

Whether it is fighting climate change, promoting digital inclusion, or ensuring trust in data management - tech for good sits at the core of our identity. With numerous global recognitions for our ESG practices, we are committed to building a better future for all by harnessing the power of technology. Learn more here