Title:
Credit Controller - French Speaking
Company:
Everest Insurance (Ireland) Spain
Job Category:
Underwriting
Job Description:
About EverestEverest Group, Ltd. (Everest), is a leading global reinsurance and insurance provider, operating for nearly 50 years through subsidiaries in North America, Latin America, the UK & Ireland, Continental Europe and Asia Pacific regions. Throughout our history, Everest has maintained its discipline and focuses on creating long-term value through underwriting excellence and strong risk and capital management. Our strengths include extensive product and distribution capabilities, a strong balance sheet, and an innovative culture. Our most critical asset is our people. We offer dynamic training & professional development to our employees. We also offer generous tuition/continuing education reimbursement programs, mentoring opportunities, flexible work arrangements, and Colleague Resource Groups
About the RoleAs a Credit Controller, this individual will work as an integral part of the Operations Credit Control team to drive standardized procedures with Key Performance Indicators. Contribute to the proactive management of the team to ensure accounts are serviced to a high standard and within deadlines. Also responsible for minimizing Everest's Bad Debt exposure and improving the cash flow and investment income. This is a hybrid role (3 days in office/2 days remote) based out of our Madrid, Spain office.
Responsibilities- Contribute to service efficiency through effective process execution in line with offshoring, policy, process, and governance requirements.
- Maintain clear and regular communication with Brokers, Cover holders, Finance, IT & Data Management, Underwriting teams, and Group Operations management.
- Collaborate with Operations and Finance management to identify potential improvements in service quality, cost, or timeliness.
- Engage with various stakeholders including IT, Operations, Finance, and Data Management to ensure that technology roadmaps align with the Group's operational needs.
- Handle day-to-day issues in credit control, ensuring that effective solutions are implemented. This includes resolving cash-related queries on Xchanging messaging and direct settlements, as well as other incidents within agreed timelines.
- Support external audits by providing timely and accurate information.
- Perform all functions in compliance with Everest policies and specific procedure manuals.
- Participate in or facilitate workshops for training or data gathering as needed.
Qualifications - Ability to write & speak English is required.
- Ability to write & speak French is required.
- 1 - 3 years of experience in accounting or accounts receivable is preferred.
- Knowledge in the P&C insurance would be a plus
- Excellent organizational skills
- Exceptional communication skills
- Must be numerate and literate
- Logical, analytical, and resourceful
- Intermediate/Advanced Excel and Word
- Desired but not essential: Familiarity with Xchanging IRIS or other underwriting systems, Document Management & Workflow systems, Management Information tools.
Our Culture
At Everest, our purpose is to provide the world with protection. We help clients and businesses thrive, fuel global economies, and create sustainable value for our colleagues, shareholders and the communities that we serve. We also pride ourselves on having a unique and inclusive culture which is driven by a unified set of values and behaviors. Click here to learn more about our culture.
- Our Values are the guiding principles that inform our decisions, actions and behaviors. They are an expression of our culture and an integral part of how we work: Talent. Thoughtful assumption of risk. Execution. Efficiency. Humility. Leadership. Collaboration. Diversity, Equity and Inclusion.
- Our Colleague Behaviors define how we operate and interact with each other no matter our location, level or function: Respect everyone. Pursue better. Lead by example. Own our outcomes. Win together.
All colleagues are held accountable to upholding and supporting our values and behaviors across the company. This includes day to day interactions with fellow colleagues, and the global communities we serve.
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Type:
Regular
Time Type:
Full time
Primary Location:
Madrid, Spain
Additional Locations:
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