Job Description
- Customer Cards disputes, Claims, Court orders processing
- Meet targets, KPIs and client defined SLAs.
- Undertake other assignments as given by the mgmt. team.
Competencies/Skill set requirements
- Good skills in reasoning and analytical thinking
- Strong knowledge on MS Office tools
- Good keyboard skills
- Knowledge on Cards Operations- Disputes & Collections
- Language Skills (Written and Verbal) -
- English proficiency at C1
- German proficiency at C1 and English >=B2
- French proficiency at C1 and English >=B2
- Italian proficiency at C1 and English >=B2
- Spanish proficiency at C1 and English >=B2