IND Consultant II - Business Service Support - French Experts

Job Title- IND Consultant II - Business Service Support

ARL- 7.2

Solution Line- Commercial Risk US

Position type- Full Time

Work Location- Bangalore, Whitefield

Working style- Hybrid

Cab Facility- Yes

Shift Time -US shift (5.30 PM to 2.30 PM)

People Manager role: No

Required education and certifications critical for the role- Graduation or Post Graduation, Proficient in French Language

Required years of experience - 6-10 years of relevant US Insurance experience

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are committed as one firm to our purpose, united through trust as one inclusive, diverse team and we are passionate about helping our colleagues and clients succeed.

Information about the business

Commercial risk team provides risk solutions to businesses across many sectors within the US. As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions supporting Risk Capital

General description of role:

You will be a part of Aon's US Commercial Risk will act as key point of contact for clients, providing expert advice, high quality, innovative and profitable service in accordance with the client's needs and the agreed Scope of Service Agreement. This role requires excellent interpersonal skills, strong attention to detail, and a deep understanding of insurance procedures.

Job responsibilities:

• Liaise with client Service Advisors and colleague inquiries on business and insurance requirements and is responsible for supporting the insurance process.
• Ensuring all insurance processes are up to date, and compliant with company policies and Industry standards.
• Process checking of policy documents using a predefined checklist configured in the system for each Line of business.
• Learn required knowledge for performing the tasks assigned and complete them as prescribed by industry and Aon
• Learn Policy Management, Workflow and Policy Checking systems
• Daily production goals include 10-15 service requests.
• Prepare and maintain regular reports on status of tasks, highlight any misses or non- compliant docs.
• Continuously review and improve the process to enhance efficiency and compliance.
• Attention to detail.
• Ability to learn quickly.
• Well organized
• Comfortable operating in a rule-oriented environment; yet, able to appreciate nuances.
• Work in a Deadline-based Environment to meet the production levels agreed.
• Good Communication skill
• Proficiency with Microsoft Office Suite products (Outlook, Word, Excel)
• Provide exceptional customer service to internal and external stakeholders.

How we support our colleagues

In addition to our comprehensive benefits package, we are proud to be an equal opportunity workforce. At Aon, we believe a diverse workforce is an innovative workforce. Our agile, inclusive environment allows colleagues to manage their wellbeing and work/life balance while empowering you to be your authentic self.

Furthermore, all colleagues enjoy two "Global Wellbeing Days" each year, encouraging them to take time to focus on themselves. We offer a variety of workstyle options through our Smart Working model, but we also recognize that flexibility goes beyond just the place of work... and we are all for it!

Our continuous learning culture inspires and equips colleagues to learn, share and grow, helping them achieve their fullest potential. As a result, Aon colleagues are more connected, more relevant, and more valued.

Commitment to sustainability

Aon is dedicated to integrating sustainability into our core business practices. We strive to minimize our environmental impact through innovative solutions and responsible stewardship, ensuring a sustainable future for our clients and communities.

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