Mobility Advisor with French

We are hiring a Mobility Advisor with French in Prague!

*Must be eligible to live and work in Czech Republic. Sponsorships will not be considered.

Job overview

Crown World Mobility are a dedicated organisation providing mobility and moving support such as destination services and HHG's moves to corporate employees relocating throughout the world. A Mobility Advisor is a key role in this organisation providing excellent customer experience and expert knowledge to ensure Crown offers a world class service to all its clients and their employees.

What you will be doing
• Liaise with assignees and clients to implement and manage a range of global mobility services including home search, destination services and intercultural training within agreed budgets
• Coordinate household goods moves for assignees and their families
• Take ownership of complex end-to-end moves and maintain exceptional levels of customer service
• Act as the primary contact to assignees and relevant Crown clients regarding their moves
• Ensure consistent communication between all relevant parties associated with the move or services provided
• Act as a specialist in Crown's services and advise clients and assignees where appropriate
• Complete financial tasks and documentation processes to assure accurate and timely invoicing, including drafting of job costs and invoicing
• Keep all Crown databases and systems updated with relevant information

What we are looking for from you.
• More than 2 years' experience in an Office administration or PA position;
• Highly organised with an eye for detail, as you will be juggling a lot of moving plates at once;
• The ability to maintain confidentiality and display tact and discretion at all times;
• Excellent analytical, interpersonal and communication skills;
• The ability to work in a potentially rapidly changing environment
• Cultural sensitivity and awareness

Experience within the global mobility services or HHG's moving position is desirable but no essential

What we offer

Summary of benefits offered (Medical Insurance, Pension Scheme after probation, 5 weeks holiday, Language courses after probation, Travel allowance Well-being Program, Employee Referral Program, Birthday leave, 2 days volunteering leave, Multisport Card, E-learning courses).

Crown Worldwide Group is a privately owned, global logistics company founded in 1965 and headquartered in Hong Kong. Committed to making it simpler to live, work and do business anywhere in the world. The Group manages a broad portfolio of complementary brands: Crown Workspace, Crown World Mobility, Crown Relocations, Crown Records Management, Crown Fine Art, Crown Logistics, and Crown Wine Cellars.

Discover Crown. www.crownworldwide.com

Company Values

At Crown we pride ourselves with the quality we deliver and values we stand by.
• We are CARING about people and their experience;
• Always DETERMINED to do our best and to always keep improving;
• We are genuinely THERE when our customers and colleagues need us;
• We encourage the SHARING of knowledge amongst each other;
• We continuously remain OPEN-MINDED to stay innovative.

Equal Employment Opportunity

Crown is an equal opportunities employer and welcomes applications from suitably qualified candidates eligible to live and work in the designated geographical region.

We are committed to diversity and to employee well-being, engagement and development.