Portugal, AmadoraPortugal, Amadora


Date de publication 01.07.2024

People Care Partner (French)

Job Description

Family Description

Nokia's People organization is responsible for leading a business-driven people strategy and offering people and workplace services to all Nokia employees. We partner closely with the business to provide a motivated and engaged workforce that is fit for the future.


  • Works as a functional expert, providing professional expertise within a functional area of HR.
  • Autonomously performs tasks with a moderate level of guidance and within guidelines and policies.
  • Analyses factual information and possible solutions, makes independent judgments, decisions and recommendations and solves a range of straightforward problems through knowledge and professional experience.
  • Supports transfer of concepts for professional direction of own organisational unit into actionable measures.
  • Provides informal guidance and support to new team members with regard to the procedures to follow and the specific tasks required to perform the job effectively
  • Answers questions and solves problems related to the global / regional HR processes and information services in the scope, consulting Process owners and developers and/or IT contacts when necessary to achieve resolution and needed guidance for the user.
  • Contributing to a specific HR tool, process or project on improvement.
  • Provide support in conducting researches on assigned HR projects.
  • Provide administrative / transactional project support: Data analyses, monitoring and ensuring data quality, creating documentation and knowledge management, organising delivery of training and development for HR community or for managers.


Knowledge & Experience
  • Voice service & e-mail support covering all operational, transactional HR issues.
  • HR policy support and interpretation to employees and line managers.
  • HR processes & tools support.
  • Answer line manager & employees' questions regarding labor law and collective agreements.
  • Policy and process training.
  • Implementation of global and local rollouts for relevant expertise area.
  • Driving & leading People Experience Care Europe region project assigned.
  • 3 - 5 years of working experience related to Human Resources.
  • Bachelor's Degree in any field.
  • Ability to speak and write French and English very good
  • Further language skills are an advantage
  • Fast learner, Self-motivated, independent and able to work under minimal supervision..
  • Good team player
  • Good communication and presentation skills.
  • Good Problem Solving, Planning and Organizing skills.
  • HR Functional Excellence
  • Good Customer Service Orientation
  • Operational Efficiency
  • Project management experience preferred
  • Has knowledge in using HR System (as an added advantage)

About Us

Come create the technology that helps the world act together
Nokia is committed to innovation and technology leadership across mobile, fixed and cloud networks. Your career here will have a positive impact on people's lives and will help us build the capabilities needed for a more productive, sustainable, and inclusive world.
We challenge ourselves to create an inclusive way of working where we are open to new ideas, empowered to take risks and fearless to bring our authentic selves to work

What we offer
Nokia offers continuous learning opportunities, well-being programs to support you mentally and physically, opportunities to join and get supported by employee resource groups, mentoring programs and highly diverse teams with an inclusive culture where people thrive and are empowered.

Nokia is committed to inclusion and is an equal opportunity employer
Nokia has received the following recognitions for its commitment to inclusion & equality:

  • One of the World's Most Ethical Companies by Ethisphere
  • Gender-Equality Index by Bloomberg
  • Workplace Pride Global Benchmark

At Nokia, we act inclusively and respect the uniqueness of people. Nokia's employment decisions are made regardless of race, color, national or ethnic origin, religion, gender, sexual orientation, gender identity or expression, age, marital status, disability, protected veteran status or other characteristics protected by law.
We are committed to a culture of inclusion built upon our core value of respect.

Join us and be part of a company where you will feel included and empowered to succeed.

About the Team

The Nokia Business Services (NBS) organization is a team of around 2,000 people providing world-class, technology enhanced, in-house services and thought leadership to Nokia's business groups and corporate functions to help maintain economies of scale, reduce bureaucracy, increase flexibility and create more value and impact to the business. As a global capability center, NBS offers a wide range of People, Finance, Sales and Corporate related services to the entire company.

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