Senior Accounts Receivable Collections Specialist with French

Job Description

Why join Rolls-Royce?

At Rolls-Royce we are proud to be a business that has truly helped to shape the modern world and are committed to always being a force for progress; powering, protecting and connecting people everywhere.

By joining Rolls-Royce, you'll have the opportunity to work on world-class solutions, supported by a culture that believes individuality is our greatest strength, and all perspectives, experiences and backgrounds help us innovate and enable our high-performance culture.

Role Purpose:

The Senior Accounts Receivable Collections Specialist supports the collection activities and cash application of the company AR, contributing to the timely collection of outstanding invoices and assisting the company's cash flow objectives.

Role Description:

The Senior Accounts Receivable Collections Specialist supports the credit control process, cash application, and resolution of queries for the entities managed by the AR team. The role involves assisting in tracking and recording payments from customers, resolving discrepancies, facilitating the timely collection of outstanding invoices, and maintaining accurate financial records. The Process Lead collaborates closely with other departments, such as sales, finance, and business partners, as well as external customers.

Key Duties & Responsibilities:

1. Invoicing, Cash Collection & Cash Application

• Contact customers to request payment dates and remittance details in line with agreed contractual conditions and terms of payment.
• Record and reconcile customer payments, matching credit/debit memos against invoices based on available information.
• Address and resolve discrepancies between payments and invoices.
• Analyse unapplied cash and recommend corrective actions.

2. Collections Management

• Run ageing report and apply appropriate collection strategies on overdue balance.
• Sending dunning letters and email notifications, to seek payment confirmation.
• Escalated disputes and coordinate with management or legal teams.
• Build and maintain positive relationships with customers to facilitate prompt payment.

3. Period End Close

• Support the reconciliation of customer accounts and analyse discrepancies before the month-end closure.
• Assist in preparing bad debt analysis and provide recommendations in line with IFRS9.
• Review and support reconciliation tasks performed by junior team members.

4. Reporting & Analytics

• Prepare periodical AR reports and share insights with management.
• Perform variance analysis on receivables and review KPIs (e.g. DSO).
• Support cash forecasting by analysing trends and providing recommendations.

5. Risk, Controls & Compliance

• Comply with internal policies and controls and raise issues to AR team leader.
• Assist and support audit activities and respond to auditor queries.
• Maintain accurate records and documentation using SharePoint.
• Manage shared mailboxes and for incoming remittances / queries and route them appropriately.

6. Process Efficiency & Continuous Improvement

• Facilitate process and system improvement implementing changes for workflows and personal work practices.
• Participate in workshops and team discussions to provide feedback for process optimization and work practices and perform user acceptance testing for new functionalities and changes.
• Act as a subject matter expert for collections processes.

Key Requirements:

• Bachelor's degree in accounting, Finance, Business Administration, or a related field.

• 5+ years of experience in collections, accounts receivable, or a related finance role.
• French language skills (at least B2 level) and English skills (C1 level)
• Familiarity with SAP, Credit Portals, and reporting tools like Lumira and WebI.
• Familiarity with finance procedures and compliance accounting policies.
• Fluent in English
• Fluency in French (minimum B2). Dual language capability would be preferred

Skills & Competencies:

• Technical / Functional Knowledge: Good understanding Accounts Receivable process, including cash application, dispute resolution, and reporting. Proficiency in ERP (SAP) systems and data analysis tools, including the ability Excel for data analysis and reporting.
• Problem solving: Ability to follow defined procedures using the process guide and checklist and escalate issues when beyond defined scope. Ability to resolve and escalating issues and recommending solutions.
• Organisation expertise: Ability to collaborate effectively with cross-functional teams using tools like MS Teams and Outlook.
• Accountability: Deliver accurate and timely work with a focus on quality and compliance. Take ownership of assigned tasks and escalate risks or errors professionally.
• Interpersonal skills: Communicate effectively with internal stakeholders and external customers.

Measure of Performance for the role:

• Collections turnaround time.
• Percentage of invoices collected on time.
• Customers portfolio DSO.
• Reduction in overdue balances.
• Accuracy of cash application and reporting.
• Resolution time for escalated disputes.

What do we offer:
• Private healthcare and group life insurance
• Annual bonus
• myBenefit platform/subsidy for Multisport cards
• Internet and electricity allowance for remote work
• Increased funding for the Employee Capital Plans (PPK) program; Rolls Royce Sp. z o.o. contributes 3% to this program
• Additional vacation days based on length of service with the employer
• Hybrid work model (2 days in the office / 3 days from home)
• Work in a modern office located in the Krakow centre - the Unity Tower (ul. Lubomirskiego 20)

The Kraków Rolls Royce Global Capability Centre represents an exciting new chapter in the growth of Rolls Royce Group Business Services. Designed to support global operations and employee services, the Centre is a key hub for enabling operational efficiency and strengthening global business processes. It delivers exceptional services across finance, procurement, HR, Data Analytics and Service Management.

Our vision is to ensure that the excellence and ingenuity that shaped our history continues into our future. Our multi-year transformation programme aims to turn Rolls Royce into a high-performing, competitive, resilient and growing company. Join us, and it can be your future vision too.
Rolls Royce are committed to being a respectful, inclusive, and non-discriminatory workplace where individuality is valued, diverse perspectives fuel innovation, and everyone can thrive.

Please note that all applicants will be subject to Poland right-to- work check as part of the recruitment process.

Job Category

Finance

Posting Date

17 Apr 2026; 00:04