Service Administration Specialist with French (all genders)

Our Opening and Your Responsibilities

We are seeking a dedicated Service Administration Specialist (all genders) to support our French-speaking unit. If you are detail-oriented and committed to delivering exceptional service, this is the perfect opportunity to join our team.

Key Tasks and Responsibilities

• Process service orders and ensure the quality and completeness of reports submitted by technicians,
• Manage invoicing for services, repairs, and installations, guaranteeing timely and accurate billing for customers,
• Maintain and update customer data in the system based on information received from technicians or customers,
• Oversee service contract management,
• Handle customer inquiries professionally and efficiently,
• Process customer complaints by reviewing invoice quality, verifying completeness of technician reports, checking the accuracy of issued documents, and issuing necessary corrections,
• Ensure all relevant documents are electronically archived completely and promptly.

What You Need to Succeed

• 2 years' professional experience in similar positions,
• Very good knowledge of French, English and Polish (min. B2),
• Well-developed MS Office skills,
• Quick perception and excellent attention to detail,
• Focus on time frames,
• Knowledge of SAP or other ERP system (would be an asset).

Our Offer to You

• Contract of employment [umowa o pracę], we are looking for a long term cooperation,
• Annual reward ,
• Hybrid work model,
• A diverse and inclusive workplace,
• Festive benefits paid in April and December,
• Medical care with basic dental package (Medicover), with possibility to extend to Damian Medical Center,
• Possibility to extend medical care to family members,
• Life insurance with possible extended scope,
• Sports card (Medicover),
• Language courses,
• A vast training offer to support your development ,
• Wellbeing activities, CSR, with space for your initiatives*,
• Discounts for meals and special offers at Platan Business Park.

*We are focusing on entertainment and supporting your physical and mental health - check out our LinkedIn profile !

The recruitment process consists of the following steps:

• CV selection - we contact selected candidates
• Phone screening with a recruiter (approx. 15 min)
• Initial interview with the Manager or technical Expert (video conference, approx. 1 hour).

The information obligation arising from Article 18 [3ca] of the Labor Code is fulfilled before establishing the employment.

About Mettler Toledo

METTLER TOLEDO is a global leader in precision instruments and services. We are renowned for innovation and quality across laboratory, process analytics, industrial, product inspection, and retailing applications. Our sales and service network is one of the most extensive in the industry. Our products are sold in more than 140 countries, and we have a direct presence in approximately 40 countries. For more information, please visit www.mt.com.

Equal Opportunity Employment

We are an equal opportunity employer and value diversity at our company. We give consideration for employment without regard to race, color, religion, sex, age, national origin, disability, sexual orientation, gender identity, genetic information, or any other protected classification. You can find more details in our Equal Employment Opportunity Policy .

For those who prioritize precision, Mettler Toledo is precisely where you belong.

Job Reference #
21717

Preferred Location
Mazowieckie

Warsaw

Job Type
Full-time

Legal Entity
Mettler-Toledo Sp.z.o.o.

ul. Poleczki 21 02-822 Warszawa Polska